Please take a moment to check if your question is here:
Invoices are not included in the parcel. All receipts are emailed to you on completion of your purchase.
If you are expecting an email from us and haven't recieved one, please check your junk/spam folders.
Our teddy bear store does post overseas for a flat rate of $18.00. We currently do not post to the UK as since Jan 1 2021 when Brexit commenced, the UK charges 20% VAT, payable in advance with forms to accompany. Also we do not post to European Union countries (eg France, Germany etc) as they have also introduced the same as the UK but at 21%.
Send an online enquiry
You can contact our teddy bear store by phone during business hours on 0411 634 176.
If you've purchased a personalised teddy bear or other stuffed animal toy from us before, we'd appreciate your feedback. Please review My Teddy on Google.